A licensed Saudi travel agency that started as a small office with one idea: that a traveller should find someone who takes the complexity off their hands instead of adding to it.
Rafal began in 2011 with a single service: booking flights. What grew us was not advertising — it was that the client who booked a ticket came back for a visa, then came back again for a family programme. Today we cover the whole journey: the ticket, the visa, and the government paperwork behind it.
Every file has one specialist responsible for it from start to delivery, so you never explain your situation twice. And we give you our honest read before you pay: if your file is weak for a particular visa we say so, and if your travel timing does not suit your destination we suggest an alternative.
We never promise a guaranteed visa approval — the decision belongs to the consulate alone and no one can influence it. And we never add fees you did not know about: government fees are paid at their official value, and our service fee is stated to you before we start.
We never submit a visa application before checking it line by line. Most refusals come down to one small detail that could have been avoided.
Someone is on WhatsApp throughout working hours, plus a 24-hour emergency line for clients who are already travelling.
Our agreements with airlines and hotels give us rates that never appear on public booking platforms.
Licensed by the Ministry of Tourism, and every booking is issued with an official confirmation in the traveller’s name, valid for official use.
We do not sell ready-made templates. Every programme is built around how many of you are travelling, your ages, your interests and your budget.
You never explain your situation twice. One specialist owns your file from the first message until delivery.
More than 25,000 clients — here are some of their experiences in their own words.
I applied twice on my own and was refused both times. Rafal went through the file line by line, told me honestly where the weakness was, and the visa came through on the first try.
The Turkey itinerary was laid out day by day before we flew. Most of all the hotel was in a great location, which saved us hours of travelling every day.
They renewed my iqama and completed the exit-and-return permit without me leaving my desk. They update you at every step, so you never have to ask.
Five of us travelled with children and I was worried about moving between cities. Everything was arranged down to the train times, and the kids were never worn out.
I requested the international licence in the morning and it reached me the next day. Simple process, and I did not have to go anywhere.
Our Maldives honeymoon was better than the photos. They handled details we had not even asked for, like how the villa was set up on arrival.
Send us your request and a specialist will contact you within minutes during working hours — no commitment, no consultation fee.
