Ticket Reservation
Domestic and international tickets on every carrier, with routes we search out for you instead of you searching for them.
Our Services
Our Services
Services that cover your journey from the ticket to the government paperwork — each with its own page, documents and steps.
Our services
Everything your trip needs — from one place
Pick a service and request it directly, or open its page for the documents, steps and timeline.
Booking & Mobility
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Hotel Reservation
Hotels whose locations we actually know — not pretty photos in a district far from everything.
Rental Car
A car waiting when you land, with insurance terms read before you sign rather than after.
Train Tickets
In Europe the ticket alone is not enough — the compulsory seat reservation is what keeps you out of the corridor.
Airport Meet & Greet
A representative holding your name on arrival, so your trip does not begin hunting for an exit or haggling with a driver.
Travel Insurance
A policy that actually covers what might happen — not a sheet of paper attached to a file and forgotten.
Tours & Packages
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Safari Packages
Programmes built around the wildlife season — not around whatever seats are left.
Honeymoon Packages
A programme that protects your privacy and leaves room to do nothing at all.
Cruise Holidays
A ship and a route that suit you — and a cabin you know why you chose.
Medical Trips
A trip built around the hospital appointment — with the companion counted in the plan, not added to it.
Visas & Documents
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Visa Services
A file reviewed before it is filed — because reapplying after a refusal is harder.
Int'l Driving Licence
A licence recognised in more than 150 countries, issued quickly and with no test.
Education Trips
Admission, then visa, then housing — in the right order, not in parallel.
Business Services
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Cargo Services
Air and sea freight with the paperwork prepared — because a customs delay costs more than the freight.
VIP Services
Meet and escort at the airport — no queues and no waiting.
Meeting Arrangements
A venue, transport and accommodation for a whole team — run from one place.
Residents Services
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Government Services
Absher, Muqeem and Qiwa transactions completed for you — no queues, no repeat visits.
Passport Renewal
Passport renewal with the steps in the right order — before it holds up your travel or your residency.
Iqama Printing
Issuing a replacement for a lost or damaged iqama — after making sure nothing blocks the process.
Labor Cases
Procedural follow-up on your labour office claim — with deadlines you do not miss and complete forms.
Vehicle Insurance Claims
A claim followed from the report to the payout — with documents that leave no opening for refusal.
Medical Insurance Claims
Reimbursement claims and refused approvals — we follow them and escalate when needed.
Form Filling
Official forms completed in the right wording the first time — no redoing, no refusal.
Why Rafal
What makes working with us different
Not generic promises — this is how we actually handle every single file.
A file reviewed before it is filed
We never submit a visa application before checking it line by line. Most refusals come down to one small detail that could have been avoided.
A reply in minutes, not days
Someone is on WhatsApp throughout working hours, plus a 24-hour emergency line for clients who are already travelling.
Contract rates, not public ones
Our agreements with airlines and hotels give us rates that never appear on public booking platforms.
An officially licensed agency
Licensed by the Ministry of Tourism, and every booking is issued with an official confirmation in the traveller’s name, valid for official use.
An itinerary written from scratch
We do not sell ready-made templates. Every programme is built around how many of you are travelling, your ages, your interests and your budget.
One specialist stays with you
You never explain your situation twice. One specialist owns your file from the first message until delivery.
Not sure which service fits you?
Describe your situation in a message and we will suggest the best fit — no obligation, no consultation fee.